We are looking for a thoughtful and purpose-driven Product Champion to help shape the next generation of digital tools supporting dairy farmers around the world. This role suits someone who enjoys working closely with people—bringing together customer insight, product thinking, and collaboration across different teams to create practical, meaningful solutions.
Responsibilities / Tasks
Customer Insight & Research
- Engage directly with customers through interviews, on-farm visits, and feedback sessions
- Build a deep understanding of user needs, challenges, and workflows
- Bring real customer insights into product decisions and prioritisation
Product Communication & Enablement
- Translate product features into clear, user-friendly content and guidance
- Develop materials that support product adoption and customer confidence
- Enable internal teams (sales, support, dealers) with clear and effective product messaging
Cross-Functional Collaboration
- Work closely with engineering, design, commercial, and customer teams
- Ensure alignment on product updates, priorities, and releases
- Act as a bridge between technical teams and customer-facing stakeholders
Product Development Support
- Translate customer needs into well-defined product requirements
- Collaborate with development teams to refine features and acceptance criteria
- Contribute to building a clear, data-informed product roadmap
Market & Competitive Insight
- Stay informed on trends in agri-tech and digital innovation
- Monitor competitor offerings and identify opportunities to differentiate
- Bring forward ideas that improve product value and user experience
What Success Looks Like (6–12 Months)
- Strong understanding of our customers and their day-to-day needs
- Improved clarity and consistency in how product features are communicated
- Increased product adoption and positive customer feedback
- Trusted relationships built across internal teams and external partners
- Meaningful contributions to product direction and roadmap planning
Your Profile / Qualifications
You will thrive in this role if you :
- Have experience in a digital product environment (e.g. product management, UX, customer research, content design, or similar)
- Are a strong communicator who can simplify complex ideas
- Enjoy engaging with customers and understanding real-world problems
- Are comfortable working with both technical and non-technical teams
- Are proactive, collaborative, and motivated by impact
Bonus (not essential):
- Experience in agriculture, dairy farming, or agri-tech
- Experience working with field-based customers or operational environments
Why Join Us?
- Work on products that make a real difference to farmers and sustainability
- Be part of a collaborative, supportive, and mission-driven team
- Opportunities to grow, learn, and take ownership of meaningful work
- Flexible, hybrid working environment